Travel Insurance

Make Quality Travel Insurance a Standard Part of your Holiday Planning

Cancellation Policy:

  • Cancellations more than 31 days before arrival will not be charged. However, we will charge a handling fee of € 25,00
  • Within 31 days before arrival will be charged a cancellation fee of 3 nights
  • Within 21 days before arrival or non-arrival, premature departure 100% of total costs


We strongly recommend taking a travel insurance.

Protect yourself and family while traveling! Purchase a travel insurance (Europäische Reiseversicherung) online:

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What does the insurance cover:

  • Sudden sickness* of the insured or a near relative (certified by a medical practitioner)
  • Death of, or serious accident to the insured or a near relative (e.g. the death of a grandmother or a severe incident of a sister)
  • Substantial material damage to proprieties (fire, housebreaking, natural calamities)
  • Unexpected unemployment
  • Call to military or alternative service (if it can’t be put off)
  • Divorce after the booking of a journey together
  • Failure of high school exams if the booking was made before
  • Unexpected summons to attend court
 

* not included are mental or emotional disturbances , chronic ailments or diseases already existing before the booking, save the conditions of the patient have not worsened considerably.

Dear guests,


we and our employees are very happy to be able to welcome you again with a
“very welcome, nice to have you here” from 3 July 2020.

By the way:
We have adjusted our cancellation conditions and offer free cancellations up to one day before your planned arrival day during the summer season 2020 in case of closed borders.
More information on the open lifts and on the hygiene measures can be found here.


Take good care of yourself and your loved ones and most importantly stay healthy!

See you soon!

Barbara and Michaela Neururer