Travel Insurance

Make Quality Travel Insurance a Standard Part of your Holiday Planning

Cancellation Policy:

  • Cancellations more than 31 days before arrival will not be charged. However, we will charge a handling fee of € 25,00
  • Within 31 days before arrival will be charged a cancellation fee of 3 nights
  • Within 21 days before arrival or non-arrival, premature departure 100% of total costs


We strongly recommend taking a travel insurance.

Protect yourself and family while traveling! Purchase a travel insurance (Europäische Reiseversicherung) online:

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What does the insurance cover:

  • Sudden sickness* of the insured or a near relative (certified by a medical practitioner)
  • Death of, or serious accident to the insured or a near relative (e.g. the death of a grandmother or a severe incident of a sister)
  • Substantial material damage to proprieties (fire, housebreaking, natural calamities)
  • Unexpected unemployment
  • Call to military or alternative service (if it can’t be put off)
  • Divorce after the booking of a journey together
  • Failure of high school exams if the booking was made before
  • Unexpected summons to attend court
 

* not included are mental or emotional disturbances , chronic ailments or diseases already existing before the booking, save the conditions of the patient have not worsened considerably.

Dear guests,

We will be open for you from 03rd June until 1st november 2022!
 

By the way:
Please notice, that the cable ways in Serfaus-Fiss-Ladis will open again on 11th june 2022

More information on the hygiene measures in our hotel and the skiarea can be found here.

 

Take good care of yourself and your loved ones and most importantly stay healthy!
 

See you soon!

Barbara and Michaela Neururer