Important information

Cancellation policy:

• Cancellations more than 31 days before arrival are free of charge. However, we charge a processing fee of € 25.00/ booked room.
• within 21 days before arrival, a cancellation fee for 3 nights is payable
• later than 21 days before arrival or non-arrival, premature departure 100% of total costs

Any changes to arrival or departure dates are considered cancellations and are subject to the above policy.

Protect yourself and family while traveling! Purchase a travel insurance (Europäische Reiseversicherung) online:

What does the insurance cover:

• Sudden sickness* of the insured or a near relative (certified by a medical practitioner)
• Death of, or serious accident to the insured or a near relative (e.g. the death of a grandmother or a severe incident of a sister)
• Substantial material damage to proprieties (fire, housebreaking, natural calamities)
• Unexpected unemployment
• Call to military or alternative service (if it can’t be put off)
• Divorce after the booking of a journey together
• Failure of high school exams if the booking was made before
• Unexpected summons to attend court

* not included are mental or emotional disturbances , chronic ailments or diseases already existing  before the booking, save the conditions of the patient  have not worsened considerably.