Make quality Travel Insurance a standard part of your holiday planning
Cancellation Policy:
If you cancel 12 weeks or more prior to your scheduled arrival, your entire prepayment will be refunded, less a Euro 25.00 service charge per reservation.
If you notify us of a cancellation with less than 4 weeks prior notice, we will charge you three nights lodging.
If cancellation is made 21 days or less prior to arrival, you have to pay your booked services in full - no refunds will be made for late arrival or early departure. Any changes to arrival or departure dates are considered cancellations and are subject to the above policy.
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What you are covered for:
- You become seriously ill* (you must get a medical certificate from the general practitioner saying that this prevented you from travelling)
- You or a relative dies; a relative becomes seriously ill or gets injured. (i.e. death of the grandmother, serious illness of the grandchild, injury of the sister, etc.)
- You need you to stay at home after a fire, storm, flood or burglary at your home.
- You are made redundant while at the time of booking your trip, you had no reason to believe you would be made redundant
- You are a member of the armed forces, police, fire, nursing or ambulance services and you have to stay at home because of an emergency or you are posted overseas unexpectedly
- Divorce while at the time of booking your trip together, you had no reason to believe you would be divorced
- Failing in an exam/A level after the time of booking
- You have to go to court to be a witness or be on a jury
* Special exclusions: We will not cover a disability that was caused by mental or psychological trauma and did not involve the injury to your body; a disease or any physical disability or illness that existed before the trip; any treatment or surgery that we think you do not need immediately and can wait until you return home.